Privacy Policy
How we collect, use, and protect your information.
We use this data to check availability, create and manage reservations, process payments through integrated providers, send booking updates, and offer guest support before, during, and after your stay.
Payment transactions are handled by secure third-party payment services. Vila Arial does not store full payment card numbers or sensitive card authentication data on this website.
Reservation details may be shared with connected hospitality systems used to manage room inventory and confirmed stays. Data is shared only as needed to deliver your booking and operational services.
We may retain booking and communication records for legal compliance, accounting obligations, fraud prevention, dispute resolution, and internal service quality checks.
Your data is stored with reasonable technical and organizational safeguards designed to reduce unauthorized access, misuse, alteration, or loss.
Vila Arial may use limited technical data (such as IP address, browser type, and request logs) for website security, diagnostics, and performance monitoring.
If you contact us by email, phone, WhatsApp, or contact forms, your messages and related details may be stored to respond and provide support.
Where required by law, you may request access, correction, or deletion of your personal data, or object to certain processing activities. Some records may still be retained when legally required.
For privacy-related requests, contact Vila Arial using the official contact details on the Contact page.